亚马逊限流申诉模板是什么？申诉技巧

在运营亚马逊产品的时候，会出现各种各样的情况，比如有一些卖家朋友遇到了不下单的情况，也有一些卖家朋友遇到了限流的情况，想要申诉，想要了解什么是亚马逊限流申诉模板？

特别提醒大家，一定不要照抄，根据自己店铺出现的问题，和实际原因进行借鉴删改。

Dear Amazon performance team,

This is our first time to sign up for the Amazon Europe site. We asked our Amazon account Manager why our account was closed. He told us that our account is associated with another account amazon. This issue is very shocking to us. Our company applied for the first time to register for the Amazon Europe site. We totally can't understand why it was judged to be associated with another account.

We checked all of our data on Company and equipment, they are all new. we are very strict with Amazon's rules. We certainly understand that we can only operate one Amazon account, and we also register for the first time, and only one account.

Because I have to go on business trips regularly,

Amazon has 24 hours to reply to the information of the client, so I purchased an Aliyun Remote server IP (ECS), Today, I went to ask their customer service. They said that their IP address will be recycled. We can't confirm whether it is just because our address was previously registered Amazon account by someone else, but this is out of our control, cause we cant check the IP that how it used before, can you understand?

Before buying (ECS) IP, we can't check what this IP used to do. We are very sorry about this, we will not use this IP operation account in the future. We will re-purchase a new network cable to log in to our account to avoid your concerns.

We have provided you with all the information of our company to prove that we are the first time to register an Amazon account in Europe , please check our information carefully.

But now my account is blocked because of this account associate with other accounts, I can provide information related to the account to prove our innocence, I hope you can reinstate my account.

I look forward to your reply, thank you deeply!

申诉技巧

1、 找到切入点，切入点就是我们违规的原因。找到违规点，对症下药。

2、 找到证据。如果是真的有违规项目，我们就要全部更改好，并且要仔细检查，所有都要更改，并在申诉的时候将已经修改好的证据传递给亚马逊审核工作人员。如果是误杀，那就将没有违规的证据做好证据链提交审核。

3、 言辞恳切，不仅仅要更改，再更改之后我们还要表名以后一定给会注意到此类问题不会再犯。

4、 对于误杀的情况，我们也要注意态度，毕竟是国外的平台，如果审核人员不理你，真的是投诉无门。所以态度好点没有什么不好。

邮件是层层递进的一层胜过一层，语气是加强的，最后邮件的最后一定要有一个概括性的话，好概括性的话，写什么呢，一般写的是新保证之类的话术。

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）

常见问答(FQAS)

限流是亚马逊为保护网站和应用免受恶意攻击而采取的安全措施,一旦检测到大量无效或异常流量时就会进行限流操作。限流不一定意味着您的网站或者应用出现问题,有可能是流量产生问题或者第三方测试工具误报导致的。

您可以登录亚马逊云平台控制台,进入限流台账,选择被限流的资源,点击“申诉”按钮,填写申诉原因和相关说明资料,亚马逊将会尽快处理您的申诉。一般在24小时内会给出处理结果。

申诉模板的主要内容应该包括:限流原因分析、限流时间、限流影响程度简述、进一步措施说明以及联系方式。同时也可以附带限流前后流量图及程序日志等实际数据进行佐证,此外还可以简单描述下一次可能出现的流量峰值情况,协助亚马逊进行评估。

提高申诉通过率的建议是:1.提供限流原因的详细解释;2.附带限流相关数据进行佐证,比如流量图、访问日志等;3.说明限流后采取的优化措施,防范再次限流;4.用客观、 正面态度陈述问题;5.联系亚马逊工程师进行确认,获得内部支持。如有必要,也可以适当改进系统设计防止超长时间限流。