了解商务英语邮件写作的要点

Business English Email Writing Tips

Email has become an increasingly popular form of communication in business today, and when writing emails in English, there are several tips to keep in mind.

Greeting

When writing to someone you don’t know, a simple “Hello” is adequate. Using a salutation such as “Dear Mr Smith” is too formal. However, when writing to someone you know well, feel free to write as if you are speaking to the person.

Writing Style

Email is much less formal than a written letter. Emails are usually short and concise. It is also okay to use abbreviated verb forms (He's，We're，He'd, etc.).

Signature

Include a telephone number to the signature of the email. This will give the recipient the chance to telephone if necessary. It is not necessary to include your email address as the recipient can just reply to the email.

Replying Emails

When replying eliminate all the information that is not necessary. Only leave the sections of text that are related to your reply. This will save your reader time when reading your email.

Conclusion

These are some useful tips for writing business emails in English. Following these tips will help you communicate more effectively via emails with your business partners and colleagues.

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常见问答(FQAS)

A1:商务邮件的开头最主要的是向对方打招呼,通常使用Dear + 对方姓名的形式,例如Dear Mr. Wang。此外也可以简单介绍自己的身份和机构。

A2:邮件主体部分应阐述提出要求或进行反馈的具体内容,以及相关事项的细节和背景信息。语气应该得体并直接得体,论点条理清晰。

A3:邮件结尾通常表达感谢对方时间和Attention,同时表达希望能够进一步联系和合作。也可以利用此机会询问对方是否有其他疑问,或表示随时欢迎反馈。一般使用Thank you或者Thanks for your time结尾。

A4:邮件需要注意语言表达的得体程度,避免使用陌生词汇和非正式用语。格式上需要适当使用缩进排版起眼,标题使用粗体等方式突出重点。自己的请求和要求也需要表达得得体和能说明原因。