Kallmania Global Contact Center

Kallmania is a Multilingual Global Contact Center managing calls for outsourced call centers, sales and marketing services, software development, surveys, software testing and more. It was founded and managed by Entrepreneurs with over 25 years industry experience in the Business process outsourcing for call center management, outsourced processes, coupled with Training and customer service. From our headquarters in Freetown, Kallmania offers Outsourcing services through its Contact Center with Multilingual operators (mainly in English, French, Krio, and other languages in Sierra Leone). We serve corporations, middle-sized and small businesses that operate in numerous sectors ranging from technology organizations, health, real estate, marketing, human resources, finances and others. We provide a wide range of services such as 24/7 Call center, help desk, Customer Service, Answering Service, Telemarketing, B2C Telemarketing, BPO, Lead generation and Verification, Tech Support Level, Software testing, Social media campaigns and content administration, Live Web Chat, etc. We pride our excellence on the best trained professionals serving our clients owing to best recruitment practices, coupled with the fact that our sistem company TrainingSol provides money back guarantee for those it has certified as qualified to work in our center. We select the best and most suitable candidates with the ability to quickly adapt to changes in client requirements with state of the art in-facility training rooms to help attendants train and adapt to just-in-time client requirements. Our flexibility allows us to handle complex or small projects. We are focused and mission centric. This allows our clients to achieve their goals with maximum efficiencies and rewards in satisfaction and bottom line.