Kiana Craig

RCCbpo

RCCbpo is the pioneer of the Call Center (CC) industry in Belize. Started in 2005 with 60 employees, since then RCC has grown to over 2,000 employees making it the largest employer in the country. When opening for operations Belize was selected as its headquarters due to its strategic location. Belize is an English speaking country that has minimal time difference with North America and possesses high quality labor force suited for the Call Center industry. It provides the ideal combination of low cost, nearshore proximity and native English and Spanish skills. RCC specializes in providing a range of Customer Relationship Management (CRM) services to companies in the United States. As a Belizean company committed to the local community, RCC prides in having a 100% local employee base. As an industry leader, RCC's mission is to deliver exceptional customer service on behalf of its global clients as well as create opportunities to attract and retain customers, enhance brand image and maximize stakeholder profitability