跨境电商对天气、海关严格检查等不可抗力因素造成的延误进行解释

有时候会遇到严格的海关检查或者由于天气、节假日原因等会导致延误。此时首先要知会客户，然后告诉客户我们会怎么做，如keep update，最后是对此次给客户造成的麻烦致歉。必要时可以给予适当的折扣以提高客户的购物体验。

对于某些国家海关的严格检查造成的货物延误，建议应及时通知买家，及时的沟通让买家感觉到你一直在跟踪货物的状态，而且是一位负责任的卖家，以免置之不理给买家造成误会。

Sample 2

Dear customer,

We received the notice from logistics company that your customs for large parcel periodically inspected strictly recently. In order to make the goods sent to you safety, we suggest that the delay in shipment. Wish you a consent to agree. Please let us know as soon as possible. Thanks.

Best regard,

(Your name)

对于旺季、天气等原因造成的延误可采用以下模板:

Sample 3

Dear customer,

Thank your for your order with us, but we are sorry to tell you that due to peak season/ bad weather these days, the shipping to your country was delayed.

We will keep tracking the shipping status and keep you posted of any update.

Sorry for the inconvenience caused, and we will give you 5% off to your next order for your great understanding.

If you have any concerns, please contact us through the instant message or e-mail, so that we can respond promptly.Thank you.

Best regard,

(Your name)

跨境电商对天气、海关严格检查等不可抗力因素造成的延误进行解释 常见问答(FQAS)

A: 延误可能由多种不可抗力因素造成，包括天气突变、海关严格检查等。这些因素可能影响货物的运输和清关速度。

A: 恶劣天气条件如暴风雨、大雪等可能导致航班延误或取消，进而影响货物的运输时间。

A: 海关会对进出口货物进行严格检查以确保合规和安全。时而出现的加强检查可能会延缓货物的清关速度。

A: 如果货物受到不可抗力因素影响而延误，建议及时联系物流公司或供应商，了解最新情况并寻求解决方案。

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）