速卖通卖家必知的两种站内信模板 两个站内信可以使用的模板

2024-01-01 14:01:26
By 三字经

这篇文章介绍两个站内信可以使用的模板(英文版)。

1、已妥投,希望卖家留好评

Dear friend, thanks for your order, we checked your package that has been delivered, hope youlike it and had a good shopping in our store; suggest you can add our store to your favorite list, it 'seasy to find us next time.

http://help.aliexpress.com/feedback_supplicrs.html.

lf you are satisfied with our products and service, would you please give us 5 star positivefeedback better with your comments, next time when you order leave us "last order number is XXXXXX please send extra gift", then we will send you extra gift.

Also it's a good way to share and click "B+1 in VK website" and "Pin it by Pinterest"under theproducts link main picture.

lf you are not satisfied please contact us, we are good seller would like to solve the problem withyou.

Your supporting is our motivation to do better, thanks very much! Welcome shopping next time^_^.

2、买家主动告知已收到货物

Dear friend, thanks for your order, it's really happy to know you and doing business with you, ifyou are happy with us of this time, would you please give us 5 star positive feedback better with yourcomments, next time when you order leave us "last order number is XXXXXX please send extra gift", then we will send you extra gift, this is the link for feedback.

http://help.aliexpress.com/feedback_suppliers.html, also it's a good way to share and click "B+1in VK website" and "Pin it by Pinterest "under the products link main picture.

lf you are not satisfied please contact us, we would like to solve the problem with you, we aregood seller always want to let you have a nice shopping cxperience.

Your supporting is our motivation to do better, thanks very much! Welcome shopping next time^_^.

以上是速卖通卖家必知的两种站内信模板,希望对您有帮助。


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常见问答(FQAS)


速卖通卖家常见问题

作为速卖通卖家,站内信是与买家沟通的一个重要渠道。通常我们会发两个类型的站内信——订单通知和售后通知。

一个范例订单通知站内信模板是什么样子的?

亲爱的买家: 感谢您在本店购买[商品名称]。订单已成功下单,现已进入付款前处理阶段。若您有任何问题,请及时与我们联系。我们将尽快为您发货,期待您的确认。此致!

一个范例售后通知站内信模板内容包括哪些?

亲爱的买家: 您好!之前在本店购买的[商品名称]已顺利发货。根据物流信息,预计[日期]前可送达。如果有任何疑问,请与我们联系。同时,我们也欢迎您对此次购物体验给予反馈,以便我们不断改进服务质量。谢谢!

站内信是否一定需要使用模板,可以自定义内容吗?

站内信模板仅仅提供一个参考内容,为方便快捷,但不代表一定要复制使用这两个模板。作为卖家,您也完全可以根据实际情况自行定制站内信内容。只要内容礼貌友好,并且客户导向,都大可自定义。