亚马逊店铺被封的原因是什么？

随着跨境电商的发展，许多卖家选择在亚马逊电商平台开店，在开店运营的过程中，卖家会经常遇到封号的问题，以下就和卖家分享封号的原因是什么？

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常见问答(FQAS)

shops get shut down?

Some common reasons why Amazon shops get shut down include copyright infringement, fake reviews, selling prohibited or regulated products, account misuse, policy violations and more.

What are some examples of policy violations?

Selling counterfeit goods, illegally copying other sellers' product listings, disclosing confidential Amazon information, abuse of promotional programs, harassment of other sellers are some examples of policy violations that can lead to suspensions.

What happens if my shop gets suspended?

If your Amazon shop gets suspended, you will no longer be able to sell on Amazon. Your account and inventory will be inaccessible. You can appeal the suspension by contacting Amazon seller performance team and explaining the issue. Repeated suspensions can lead to permanent banning of the account.

How do I avoid getting suspended?

To avoid suspensions, sellers need to carefully follow all Amazon policies, publish accurate product information, ship orders on time, provide good customer service and avoid fraudulent activities like fake reviews. It's also important to promptly respond to any performance alerts from Amazon.

What are the steps to appeal a suspension?

To appeal a suspension, login to seller central and select 'Performance' tab. Then choose 'Appeal a suspension' option and submit a detailed appeal letter explaining your side and how you will ensure policy compliance going forward. Provide relevant evidence if any. Amazon will review and respond with a decision usually within 30 days.