外贸新人怎么突出专业素养？ 如何发送邮件

与客户的前期接触，不仅是询价、报价这么简单，那只是新手刚接触的初级阶段而已。对于老业务员而言，需要做的就必须更上一个层次，体现自身的专业素养，增强潜在客户和目标客户与你合作的信心。只要让对方觉得你是“行家”，他找你谈是找对人，前期的目的就达到了，那么如何发送邮件达到这个目的呢？

一、邮件模板

Dear Judy ,

Thank you so much for your prompt reply with nice suggestions.The delivery time for producing 3 000 sets of tool kits in your brand is 30 - 40days after order confirmed.

In fact, it is no problem for us to handle OEM orders. But actually，we have other 2 options below to help to you save the cost.

Option 1:

Please add the quantity to 4000 sets to fill in a full 40'FCL.The freight cost for each set will be cheaper than LCL shipment. By the way , as I mentioned in the offer sheet ,the MOQ for each item in OEM is one 40'container ,or we have to charge USD 200 as handling cost.

Option 2:

lf you'd like to keep the previous quantity , we suggest you doing this orderin our brand and current packaging to save the extra cost.No handling charge or film charge will be needed. And the delivery time could be shortened to 20 days.

Kindly check and advise your comments and decision.

Thanks and best regards,

Shirley Cheng

二、常用语句

1. We have experience to handle OEM orders.

我们有经验操作贴牌生产的订单。

2. I'm sorry you have to pay for JPY 30 000 as handling charge as your quantity hasn't reached our MOQ.

很抱歉，由于您的订单没有达到我们的最小起订量，我们不得不收取3万日元的操作费。

3.It is better for us to handle the full container orders.

对我们来说，操作整柜的订单更好。

4. Please find our other suggestions as follows.

请看下面我们的一些其他建议。

5. It will take more than 45 days for doing orders in your packaging.

如果产品都要做成你要求的包装,至少需要45天以上的时间。

以上就是突出专业素养的函电知识，希望对您有所帮助。

（本文内容根据网络资料整理和来自用户投稿，出于传递更多信息之目的，不代表本站其观点和立场。本站不具备任何原创保护和所有权，也不对其真实性、可靠性承担任何法律责任，特此声明！）

常见问答(FQAS)

外贸新人主要工作内容包括:熟悉公司产品及价格政策,管理客户资料、管理项目进度,准备报表与文档,联系海外厂商以及客户,参与市场调研与分析等。

提高英语能力,多与外国客户进行电话或视频交流。在工作中注重真诚、细致及时送达信息。学习活泼应对各种情况,运用恰当的语言表达自己。学会倾听他人,适时温和地表达自己立场。

邮件要求短小精练,结构明确。开头自我介绍,中间说明事项要点,结尾谢谢。检查邮件是否有错别字或语法错误。适当使用表情符号传达情绪。发送邮件前再三审阅是否清晰易懂。邮件也要适时追踪客户反馈。

了解客户需求,给出明确答复。不能轻易下诺则言。如果无法满足要求应当及时说明,提供其他可行方案。重视客户体验,解决问题应有诚意和耐心。收集客户意见改进自己。