如何有效控制样品快递费用?

2024-01-01 14:01:26
By 姜子牙疼

对于一些小客和新客,我一般是这样做的:向客人说明我们很乐意随时免费推荐最新潮的产品款式给他们,以吸引更多的客户和生意。但我们又面临负担大数目快递费用的困扰。如果客人愿意为我们分担快递费的话(例如提供到付账号),将是对我们工作极大的支持。这样我可以多推荐一些有新意的样品给客人。当然,为帮助客人节约快递费,我们推荐新东西给客人都会从实用性考虑,在寄出之前都会通知客人(照片给客人看),客人看过确定需要后才寄出。

我想这种方式对于一些真正有意开拓生意的客户会有一定的效果的。 而对于那些大客老客,尽管他们每年和我们的生意额很大,我一般还是会出以下这封信件给客户的。

Dear Sirs,

Firstly thank you for your continuous supports in the past years, we wish both business snowballing in the coming years.

As per the summing-up made by our financial department in the last half year, the statistics showed that we had a very heavy burden on sample cost. Just as you know, during the past years we supplied the small qty samples to our customer free of charge. In this way, we not only had to pay the samples cost in our factory, but also pay for the postage to express courier, such as UPS, FedEx, however, our profit is getting smaller and smaller. Under the above-mentioned situation, we find it is getting difficult to run business in this way. In order to solve this matter in a reasonable way, we hope our customer could help to share the cost by paying the postage. So could you please inform us your account number of UPS or FedEx or other express by return? So that we could send samples by your account number, while we will supply the samples which are free of charge in normal small quantity as before.

We believe this will do favor to develop the business between us. Most of our customers are doing in this way now. We sincerely hope it will be also workable to you. Please kindly comment the new way and advise us your A/C No. Thank you for your cooperation.

Looking forward to hearing from you soon.

客人收到此信后,就算还是不肯负担邮费,也不再会随意要样品了。


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常见问答(FQAS)


送样是否允许使用其他物流公司?

对,您可以选择其它合作物流公司,但请确认该物流公司是否能够提供您需要的服务,例如温度监控等。不过我们建议优先选择与我们长期合作且服务水平可靠的快递公司,以保证您的样品能够准时、完好地送达实验室。

是否可以只付一笔快递费用送多个样品?

是的,只要多个样品同时寄往同一个实验室地址,我们就可以合并为您开具一张发货单,一次付费就可以完成多个样品的发货。这可以有效降低您的每份样品快递费用。

是否可以享受货到付款的快递服务?

对于一些特殊材料或高值样品,我们也支持货到付款的快递方式,即由我们委托快递公司向您收取相关快递费用。但请在下单时提前告知,以便我们与快递公司安排。这可以帮助您在不预付快递费用的情况下完成样品的发运。

是否支持自行安排快递的方式?

自行安排快递也是可以的。但请您在下单时告知送样方式为“自行送样”,并于送样日期前将快递单号提供给我们,以便我们安排好接收准备。自行安排快递后,快递费用将由您自行承担。